Warranty policy - No products sold by RCRI have any warranty for breakage as this is like anything else in rc and drag racing by any company. We only warranty fitment of our products. Must Notify with picture of product not fitting so we can see what error needs correcting and we will resend out another corrected item. Returns are only offered within first week of receiving product IF theirs a problem with it and we cant correct it with replacement part or parts (Must Show) and were notified to instruct you were to ship back (Dosnt matter if you took month later to just open it etc) must be shipped back and not altered. Once received a store credit ONLY is given. No cash refunds.. If their is a rare occurrence to do a refund please allow time for the process for it to complete. If their is a workmanship issue let us know also provide pictures of concern and will sent out a replacement.
Store credit ONLY on kits ordered and canceled before we ship them.
Store credit ONLY on kits ordered and canceled before we ship them.
Shipping - All products sold by RCRI are mostly shipped USPS - Services you can choose to ship your product is up to customer. Ordering a product and not checking out with shipping method can result with product being canceled.
First class mail (Lowest cost way to ship , not insured , and your responsible if lost or not delivered) usually arrived in 2-5 days after shipped. Tracking not the best with first class.
Priority Mail - no signature (This is most common and quickest way to ship products and usually arrives in 2-3 days after shipped. Tracking
Priority mail signature required - insured and covered for lost/stolen (Has bit more cost for signature and insurance) usually arrived in 2-3 days after shipped. Tracking
First class mail (Lowest cost way to ship , not insured , and your responsible if lost or not delivered) usually arrived in 2-5 days after shipped. Tracking not the best with first class.
Priority Mail - no signature (This is most common and quickest way to ship products and usually arrives in 2-3 days after shipped. Tracking
Priority mail signature required - insured and covered for lost/stolen (Has bit more cost for signature and insurance) usually arrived in 2-3 days after shipped. Tracking