RCRI is a custom parts company for rc cars (Street,Drag and offroad) for well over 6 years being a 1 person full time operation. We are a lot different than parts hobby stores for example amain, tower hobbies etc who shelf stock other companies products.
All our products are cnc machined right here in house and in the order it was received. When you place a order your essentially PRE ORDERING your product to be cnc machined to order. With new machinery we now have 98% of products ship within 1-3 days
Being a well know company in the rc game our customer base of incoming orders hourly/daily/weekly/monthly is large so timing of when your order may ship is a lot longer than buying a part on shelf by hobby store online that ships same or next day. We cant keep this stuff on shelf if we tried and believe me we have tried. This has been this way for many years. We ask all prior to ordering ask us first or if you cant wait PLEASE dont order.
All our products are cnc machined right here in house and in the order it was received. When you place a order your essentially PRE ORDERING your product to be cnc machined to order. With new machinery we now have 98% of products ship within 1-3 days
Being a well know company in the rc game our customer base of incoming orders hourly/daily/weekly/monthly is large so timing of when your order may ship is a lot longer than buying a part on shelf by hobby store online that ships same or next day. We cant keep this stuff on shelf if we tried and believe me we have tried. This has been this way for many years. We ask all prior to ordering ask us first or if you cant wait PLEASE dont order.
After Placing order no updates are sent other than tracking once order ships.
Our website is just like all others with generic product terms of in stock / out of stock etc being we machine orders as ordered in stock dosnt mean it is, just allows customer to PRE ORDER purchase products knowing its made to order assuming each has read info listed before hand. We do our best to list all this info about us and ordering everywhere on site so not missed.
Shipping - once your order is near shipping or ready to go ,youll get a tracking email saying it shipped. When we create a label on a website it marks it as shipped. The word shipped dosnt mean its with carrier as with any other website or company. From that point its awaiting for carrier to pick up orders or for them to be dropped off. Than its upon carrier to scan and your tracking begins. Shipped dosnt always mean it shipped that day we try to get as much work in to keep process rolling at best pace we may pre ahead create labels for many product orders that are about to ship.
Which ship service to choose ? - RCRI uses USPS to ship our products and offers 2 ship options
1 - First Class envelope - Lowest cost and slowest transit most times (Not always) Tracking isnt the greatest.
2 - Priority Mail envelope -Few dollars more than first class - Better choice thats usually 1-3 days in transit and good tracking
3 - Priority Mail Chassis box - Better choice thats usually 1-3 days in transit and good tracking. Can choose signature required or not (Not choosing signature required you assume liability of that shipment)
1 - First Class envelope - Lowest cost and slowest transit most times (Not always) Tracking isnt the greatest.
2 - Priority Mail envelope -Few dollars more than first class - Better choice thats usually 1-3 days in transit and good tracking
3 - Priority Mail Chassis box - Better choice thats usually 1-3 days in transit and good tracking. Can choose signature required or not (Not choosing signature required you assume liability of that shipment)